Refreshed Add Member Page
What changed: The Add Member page has been visually refreshed. The form is now constrained to a comfortable reading width on wider screens (instead of stretching across the page), the header gets a person-add icon badge with a larger title and a clearer description, and the form body has been cleaned up — errors and success messages appear in alert boxes, the Keys-to-assign list lives inside a bordered container with a small “Deselect all” text button, and the awkward extended-FAB “Add Move Out Date” button has been replaced with a small outlined “Set Move Out Date” button (which becomes a bordered row with the date plus Change/remove controls once a date is set).
Where to find it: CM sidebar > Add Member.
What you’ll see: A narrower, card-style form with a person-add icon next to the “Add Member” title, alerts (not colored text) for error and success states, a tidier keys list, and a cleaner move-out date control.
What you need to do: No action needed — the workflow is unchanged.
Who this affects: Community Managers
Redesigned Hold Opens Page
What changed: The Hold Opens page has been redesigned. Each latch in your community no longer takes a full vertical card stacked one after another; instead each latch gets its own tab across the top of the page (with a status dot — green for held open, orange for postponed, gray for normal). Each latch view leads with a new status hero panel that summarizes the current state at a glance, shows the next upcoming hold open, and exposes the primary actions (Hold Open Now / End Hold Open + Postpone All / Re-Enable). One-Time and Recurring sections are stacked below with item counts in their headers and Add buttons.
Where to find it: CM sidebar > Hold Opens.
What you’ll see: A scrollable tab strip with one tab per latch, status dots in each tab label, a hero panel at the top of the selected latch summarizing its current state, and the existing One-Time / Recurring lists below with counts shown in their headers. If your community has only one latch the tab strip is hidden and the latch is shown directly.
What you need to do: No action needed. The selected latch syncs to the URL (?latch=<latch_id>), so refreshes and shared links land on the same latch.
Who this affects: Community Managers
Quick-Pick Durations for Hold Opens
What changed: Three hold-open flows now offer quick-pick chips so you can hold a gate open or postpone schedules with one click:
- Hold Open Now in the status hero opens a menu of duration picks (1 hour, 4 hours, Until 5pm / 6pm / 9pm / 10pm — filtered out once that time has passed) plus an Indefinite (until ended) option that keeps the existing confirm step. Picking a duration creates a one-time hold open starting now and ending at the picked time.
- Add Hold Open dialog has the same quick-pick chip row at the top of the form; the manual date/time pickers remain available below for scheduling something arbitrary.
- Postpone All Hold Opens dialog has chips: 1 hour, 4 hours, Until 5pm (or Until 9pm / 10pm / 11pm after 5pm), and an always-present “Until tomorrow” that postpones until 3am the next calendar day.
Where to find it: CM sidebar > Hold Opens > select a latch > Hold Open Now / Postpone All Hold Opens / Add Hold Open.
What you’ll see: A row of clickable chips at the top of each dialog, plus a dropdown menu under the Hold Open Now button. Selecting a chip fills in the relevant end-time; the manual pickers remain available for one-off cases.
What you need to do: Use the quick picks for common durations instead of opening the full date-time picker.
Who this affects: Community Managers
Recent Changes Panel Stays in Sync
What changed: The “Recent Changes (last 30 days)” panel at the bottom of the Hold Opens page now refreshes automatically whenever you (or any other community manager) make a hold-open change — add or remove an event, postpone, re-enable, etc. Previously the panel only loaded once when you opened the page and stayed stale until you refreshed.
Where to find it: CM sidebar > Hold Opens > Recent Changes (last 30 days) panel.
What you’ll see: New rows appear in the table within a second or two of completing a hold-open action, with no page reload required.
What you need to do: No action needed.
Who this affects: Community Managers
Recent Changes Panel on Hold Opens Page
What changed: The Hold Opens page now shows a “Recent Changes (last 30 days)” panel below the per-latch editors. The panel lists every hold-open change made over the last 30 days — when, who made it, which gate it affected, and a short description of what changed. Includes changes made by Nimbio admins on your behalf, so a Nimbio support adjustment is visible the same way as a change you made yourself.
Where to find it: CM sidebar > Hold Opens — scroll below the per-latch editor cards.
What you’ll see: A table with columns When / Who / Latch / Action / Details. Newest changes first. Entries cover one-time event additions and removals, recurring rule changes, time-window edits, manual hold-open toggles, and disable-until adjustments.
What you need to do: No action needed — the panel is available automatically.
Who this affects: Community Managers
Cleaner Wording for One-Time Hold Opens in the Recent Changes Panel
What changed: When a one-time hold open has no end time, the Recent Changes panel now reads “One-time hold open starting at
Where to find it: CM sidebar > Hold Opens > Recent Changes (last 30 days) panel — Details column.
What you’ll see: Rows for one-time hold opens with no end time read as a single sentence with the start time only. Hold opens that do have a real end time keep the existing “from
What you need to do: No action needed.
Who this affects: Community Managers
Held Open Badge on Latches
What changed: When a latch is currently being held open (manually, on a one-time event, or a recurring hold open), every place you see that latch in the Community Manager portal now shows a “Held Open” badge so you can tell at a glance which gates are open right now without leaving the page you’re on. This already worked in the mobile app; it now works on the web Keys page too.
Where to find it: CM sidebar > Keys.
What you’ll see: A blue “Held Open” badge under the latch name on any latch in your Keys page that is currently being held open. The badge appears and disappears live — when a hold open starts (or you start one from the Hold Opens page) the badge appears immediately on the Keys page, and when it ends it disappears just as quickly. Other community managers viewing the same Keys page see the same updates at the same time.
What you need to do: No action needed.
Who this affects: Community Managers
Access Logs Distinguish In-Call Opens
What changed: When a guest taps an NFC tag and a resident opens the gate during the resulting video call, the Access Logs Source column shows “Video Call (NFC)”. Ordinary in-call opens show as “Video Call”. Direct NFC taps continue to show “NFC”. Other entries (API, Mobile) are unchanged.
Where to find it: CM sidebar > Access Logs.
What you’ll see: A new “Video Call (NFC)” Source value, plus “Video Call” for opens triggered from inside a regular directory video call.
What you need to do: No action needed.
Who this affects: Community Managers, Nimbio Admins
Per-Key Scan Only
What changed: A new per-latch Scan Only switch is visible on each key in your Keys page. Scan Only means a latch can only be opened by tapping a Nimbio NFC card. Existing community-wide Scan Only latches have been migrated to the per-key model automatically.
Where to find it: CM sidebar > Keys > expand a key > Scan Only switch on each latch.
What you’ll see: A “Scan Only” badge on every latch in a key where the requirement is active, and a per-latch switch on each key. Turning a switch off works as expected — the change applies immediately, propagates to every descendant key, and any other community manager viewing the same Keys page sees it live. Turning a switch on opens a notice explaining that Scan Only requires Nimbio NFC cards. NFC cards are coming soon — until they’re available, the notice’s only option is Cancel.
What you need to do: No action needed. If a latch you manage is currently Scan Only and a Nimbio admin needs to take it off Scan Only for you, ask them — admin can still toggle Scan Only on either side.
Who this affects: Community Managers, Members
Dedicated Latch Status Page
What changed: Latch status configuration now has its own dedicated page in the Community Manager sidebar, separate from the Keys page. The Keys page stays focused on key management; finding and configuring latches that report open/closed state happens in one purpose-built place.
Where to find it: CM sidebar > Latch Status (directly below Keys)
What you’ll see: A new page that lists every latch in your community available to configure for status reporting, each with its own “Configure Latch Status” button. The same button has been removed from the per-latch cards on the Keys page — but the live “Status: …” text on each latch on the Keys page is unchanged, so you can still see at a glance which gates are open or closed.
What you need to do: No action needed for latches you’ve already configured. To set up a new latch’s status reporting, click “Latch Status” in the sidebar and use the configure button next to the latch.
Who this affects: Community Managers
Easier Latch Status Configuration
What changed: The “Configure Latch Status” page has been streamlined. The intermediate “Activate Sense Lines” step is gone — the configuration tables now appear immediately when you open a latch for the first time. While you’re on the configure page, the sidebar correctly highlights “Latch Status” instead of “Keys.”
Where to find it: CM sidebar > Latch Status > “Configure Latch Status” on any latch
What you’ll see: Open the configure page on a brand-new latch and you go straight to the three tables (sense line config, status mappings, and the live records table) — no separate “Start” button to press. The sidebar’s “Latch Status” entry stays highlighted while you’re configuring.
What you need to do: No action needed — the new behavior applies to every latch.
Who this affects: Community Managers
Browser Back/Forward Now Works Properly Across the Community Manager
What changed: A long-standing bug in the Community Manager pages was quietly duplicating history entries every time you navigated between pages. Pressing the browser back button required two presses to actually go back, and the forward button often looked disabled even when it shouldn’t be. One press now goes back to the previous page, and forward stays usable.
Where to find it: Anywhere in the Community Manager — sidebar navigation, the “Configure Latch Status” page, jumping between Members, Keys, Homes, etc.
What you’ll see: The browser’s back and forward buttons behave the way you’d expect — no more pressing back twice, no more mysteriously-greyed-out forward button.
What you need to do: No action needed.
Who this affects: Community Managers
Reordered Community Manager Sidebar
What changed: The Community Manager sidebar has been reordered to surface the pages you reach for most often first, so you spend less time scanning the menu.
Where to find it: CM sidebar (every page)
What you’ll see: The new order from top to bottom is: Members, Hold Opens, Community Messenger, Access Logs, GuestView, Homes, Keys, Add Member, Latch Status. Pages tied to community-level settings — Hold Opens, Access Logs, and GuestView — still only appear when those features are enabled for your community, exactly as before. Nothing below the divider (Admin, Help, Switch Community, Logout) has moved.
What you need to do: No action needed.
Who this affects: Community Managers
Redesigned Configure Latch Status Page
What changed: The “Configure Latch Status” page has been redesigned around a simple question: what does each sense line state mean, and is my configuration matching reality right now? The page now leads with a live status banner, surfaces sense line activation at the top, and replaces the old flat status table with a “Gate Cycle” visualization that lights up in real time as the device reports state changes. The same page now also works comfortably on a phone.
Where to find it: CM sidebar > Latch Status > “Configure Latch Status” on any latch
What you’ll see:
- Currently — a banner at the top showing the live label your gate is reporting right now (for example, “Currently: Open”), plus a small pill per sense line showing its current state. If the device hasn’t reported yet, the banner shows “Waiting for live data…”.
- Active Sense Lines — a panel directly below the banner with one chip per sense line (“Active” / “Inactive”) and an Edit button. If neither sense line is turned on, this panel is expanded by default and rendered with a yellow highlight — making activation impossible to miss on a fresh box. Once at least one is on, it collapses out of the way; tap “Edit” to expand it any time.
- Gate Cycle — replaces the old “Sense Line Status Config” table. Each active sense line is rendered as a track with two clickable cells, one for each physical state, showing the configured result label (e.g. “Closed” / “Open”). The cell matching the device’s current state lights up green with a “Live” badge — so you can press your gate button and watch the highlight move in real time. States that auto-revert (“transient”) are clearly distinguished from steady states.
- All Sense Line States — a compact summary listing all four mappings (Sense 1/2 × Untriggered/Triggered) with their labels, button messages, and Steady/Auto-revert pills. The active mapping is highlighted live.
- Sense Line History — the historical event log, polished with the result label promoted as the leftmost prominent column.
- On a phone: the Gate Cycle’s track cells stack vertically into full-width cards, the All Sense Line States summary becomes a stack of compact cards instead of a table, and the live status banner uses shortened pill labels with full text in tooltips. Everything fits at iPhone-portrait widths with no horizontal scroll.
What you need to do: No action needed for existing latches. The new layout applies automatically. If you’ve been struggling to remember what each “Triggered” / “Untriggered” state on your gate represents, open the page and trigger your gate manually — the live highlight will tell you which cell is which.
Who this affects: Community Managers