Nimbio Installation Guide

How to Install the Nimbio Device on any Electronic Gate or Lock


Before you start: download the app and contact support

Before you get started, please make sure you have downloaded the Nimbio app and been given the necessary installer access. If you do not have that access yet, please call our support line at 800 353 3422 ext 2 to get setup as a Nimbio installer.

Connect the wires

To find your gate operator/door control wiring guide, please go to our Wiring Guides knowledge base section. If you do not see your specific wiring guide, please call our support line to be instructed by our tech team.

Bluetooth and Location Services

The Nimbio installer app uses bluetooth to connect to the hardware device during installation. After downloading the app, make sure that your bluetooth is turned on. 

Nimbio also uses device location during the activation. Please make sure that Nimbio has Location Access set to “While using the app” on iPhone, and “Allow only while using the app” on Android phones.

How to change app permissions on Android phones

Install using the Nimbio Installer App

Tap the “Install” Tab at the bottom of the screen

Select the Nimbio device with the strongest signal

After you tap the Install tab, you will see a list of all nearby Nimbio devices. Select the one with the strongest signal by tapping it.

Activate the SIM card by tapping the “Activate” button. Once you tap the button, the SIM card will begin the activation process. Activation is complete when the blue LED flashes quickly.
In the next step, you will enter the name of the community. Tap the “Continue” button to proceed.

Name the Community

In the next step, you will enter the name of the community. Tap the “Continue” button to proceed.

If this is not the first gate in the community, select the community name under “Recent Communities.” Otherwise, tap “New Community” and proceed to the next step.

Enter the Community Info

Type in the required information, including Community Name, Gate Owner Name, Gate Owner Phone, and Gate Owner Email. The Gate Owner is the contact person you are working with on the installation. You will need to ask the Gate Owner what they’d like their community to be named.

Please make sure the correct phone number and email for the Gate Owner is entered during this step. Without the proper contact information, Nimbio will not be able to activate the device!

Select the Community Location

Tap the “Continue” button to proceed to the community location map.

The pin on the map will default to your current location. If necessary, move the pin to the location of the main entry gate for the community. Press the arrow at the bottom right to proceed.

Name the access point

Here you will set the name of the latch, which will appear above the “Open” button in the resident’s Nimbio app. Typical latch names include “Main Gate” “Rear Gate” or “Pine Street”.

Tap “Continue” to enter the device configuration screen.

If you’d like to change the Latch Name to something other than “Main Gate” tap the Latch Name field and type in the new name.

Set the Device Timezone

Tap “Continue” to set the device’s timezone. The first option will attempt to guess your current timezone based on your location.

Tap on the timezone for this device.

Set the Gate Location

Set the location of the device being installed by tapping “Continue” and placing the pin on the map in the appropriate spot. The pin will default to your current location.

If the pin matches the location where the device is being installed, tap the button in the bottom right to continue to the next step. Otherwise, move the pin to the location where the device will be installed.

Program Device

Finalize the data you’ve entered by tapping “Program Device”:

If the programming is successful, you will see the “Success” screen. Tap the “Continue” button to proceed.

Test the Device

A member of our support team will reach out to you in the next few minutes
to help you test that the access point is functioning properly.

Once the test is completed, our support team will reach out to the customer to finish setting them up.

Mount the Box

The installation is now complete! The last step is to screw on the box enclosure top and mount the box.

After screwing in the box top with the 4 included screws, mount the box in a convenient place inside the gate operator housing.

Make sure that the antennas are pointing upwards.

Need Help?

If you have questions about any step of the install, please press the “Request call” button at the bottom of the screen. This button will send Nimbio the information from your device, and we’ll call you back as soon as we can.

What happens next?

Now that you’ve completed the installation, Nimbio will contact the Gate Owner using the information you provided during the install.

Nimbio will activate the service once we have collected payment information from the community.

Optional: Change the Relay On Time

If you’d like to change the Relay On Time, tap “Box Settings,” and then select “Relay On Time”.

Tap “Relay On Time” and select the value you want for the gate.