Nimbio Installation Guide

To find your gate operator/door control wiring guide, please go to our Wiring Guides knowledge base section. If you do not see your specific wiring guide, please call our support line to be instructed by our tech team.

Bluetooth and Location Services

The Nimbio installer app uses bluetooth to connect to the hardware device during installation. After downloading the app, make sure that your bluetooth is turned on. 

Nimbio also uses device location during the activation. Please make sure that Nimbio has Location Access set to “While using the app” on iPhone, and “Allow only while using the app” on Android phones.

How to change app permissions on Android phones

How to change app permissions on an iPhone

Tap the “Install” Tab at the bottom of the screen

After you tap the Install tab, you will see a list of all nearby Nimbio devices. Select the one with the strongest signal by tapping it.

In the next step, you will enter the name of the community. Tap the “Continue” button to proceed.

If this is not the first gate in the community, select the community name under “Recent Communities.” Otherwise, tap “New Community” and proceed to the next step.

Type in the required information, including Community Name, Gate Owner Name, Gate Owner Phone, and Gate Owner Email. The Gate Owner is the contact person you are working with on the installation. You will need to ask the Gate Owner what they’d like their community to be named.

Please make sure the correct phone number and email for the Gate Owner is entered during this step. Without the proper contact information, Nimbio will not be able to activate the device!

Tap the “Continue” button to proceed to the community location map.

The pin on the map will default to your current location. If necessary, move the pin to the location of the main entry gate for the community. Press the arrow at the bottom right to proceed.

Tap “Continue” to enter the device configuration screen.

If you’d like to change the Latch Name to something other than “Main Gate” tap the Latch Name field and type in the new name.

Tap “Continue” to set the device’s timezone. The first option will attempt to guess your current timezone based on your location.

Tap on the timezone for this device.

Set the location of the device being installed by tapping “Continue” and placing the pin on the map in the appropriate spot. The pin will default to your current location.

If the pin matches the location where the device is being installed, tap the button in the bottom right to continue to the next step. Otherwise, move the pin to the location where the device will be installed.

Finalize the data you’ve entered by tapping “Program Device”:

If the programming is successful, you will see the “Success” screen. Tap the “Continue” button to proceed.

A member of our support team will reach out to you in the next few minutes
to help you test that the access point is functioning properly.

Once the test is completed, our support team will reach out to the customer to finish setting them up.

If you have questions about any step of the install, please press the “Request call” button at the bottom of the screen. This button will send Nimbio the information from your device, and we’ll call you back as soon as we can.

Now that you’ve completed the installation, Nimbio will contact the Gate Owner using the information you provided during the install.

Nimbio will activate the service once we have collected payment information from the community.

If you’d like to change the Relay On Time, tap “Box Settings,” and then select “Relay On Time”.

Tap “Relay On Time” and select the value you want for the gate.