Sign Out from the Directory App Bar
What changed: When you’re signed into the directory and viewing a directory page, the small avatar in the top-right of the app bar is now tappable and opens a menu showing your name and a Sign Out option. Sign-out asks for a quick confirmation before signing you out of GuestView.
Where to find it: GuestView > any directory page (e.g. after scanning a QR code or tapping an NFC tag) > the avatar circle in the top-right corner of the app bar.
What you’ll see: A small dropdown menu anchored to your avatar with your signed-in name at the top and a “Sign Out” item with a logout icon. Selecting Sign Out opens a confirmation dialog that explains you won’t be able to open gates or receive directory video calls until you sign in again.
What you need to do: Tap your avatar in the directory app bar and choose Sign Out if you want to sign out from a directory page. Previously the only way to sign out was from the home page.
Who this affects: Members, Guests
Cleaner Phone Number Field on the Sign-In Modal
What changed: Fixed a visual glitch on the sign-in modal where the “Phone Number” label was partially crossing the field outline when the field was empty and not selected.
Where to find it: GuestView > any directory page when signed out > Sign In button > sign-in modal.
What you’ll see: The phone-number field now looks clean in every state — the label sits inside the field at rest and floats above the outline only when you’re typing or the field has a value.
What you need to do: No action needed.
Who this affects: Members, Guests
Scan Only Badge in the Open Dialog
What changed: When a gate requires you to tap an NFC tag to open it, the Open dialog now clearly says so with a “Scan Only” badge and a hint to tap your tag at the gate.
Where to find it: GuestView > directory listing > Open button on a Scan Only gate.
What you’ll see: A small “Scan Only” chip beneath the gate name and helper text reading “Tap your NFC tag at the gate to open.”
What you need to do: Tap your NFC tag at the gate as instructed. The remote Open button is still there for context, but it will be refused server-side for Scan Only gates without a tap.
Who this affects: Members, Guests
Remote Open During an NFC-Originated Video Call
What changed: If a guest taps an NFC tag and then calls a resident, the resident can open the gate from inside the video call — even on a Scan Only gate. The authorization ends the moment either party hangs up.
Where to find it: GuestView > NFC tap > Sign in / Browse > Call a member > the resident’s call answer screen.
What you’ll see: When the call is linked to a recent NFC scan, the resident sees an information chip saying “Caller scanned an NFC tag — you can open the gate during this call.” The Open button works while the call is connected.
What you need to do: No action needed. Standard calls (no NFC scan) still cannot remote-open a Scan Only gate.
Who this affects: Members, Guests
Customer Shipping Address Form
What changed: Customers can now fill in their shipping address, name, email, and phone number through a secure link sent by a Nimbio agent. This eliminates the need to communicate address details over email or phone.
Where to find it: You’ll receive a secure link from a Nimbio agent (via email, text, or other channel). Click the link to open the form.
What you’ll see: A clean, single-page form with fields for your full shipping address (with Google Places autocomplete), name, email, and phone number. The form is pre-associated with your order.
What you need to do: Click the link you received, fill in your shipping details, and submit. Your address will be added to your order automatically — the Nimbio team takes it from there.
Who this affects: Customers receiving hardware shipments
Better Address Suggestions on the Customer Shipping Form
What changed: As you type your shipping address, a dropdown of suggested addresses now appears so you can pick the best match in one tap — even when the address is clean and Google has nothing to flag. If your typed address still needs review, the warning list is now in clear, dark text instead of low-contrast gray.
Where to find it: The customer shipping form (opened from the secure link a Nimbio agent sent you) > Shipping address field.
What you’ll see: A dropdown with the closest address matches as you type, plus an icon for each. Picking one auto-fills and validates the address. If anything’s missing (street name, city, state, etc.) the messages now stand out clearly under the field.
What you need to do: No action needed — just type your address and pick the matching suggestion.
Who this affects: Customers receiving hardware shipments
Apartment / Suite / Unit Prompt on the Customer Shipping Form
What changed: When the shipping address you entered points to a multi-unit building, a dedicated Apt / Suite / Unit # field now appears under the address — so you can add the unit without re-typing the whole address. If the address is actually a single-family home, an “I don’t have a unit” link confirms that and lets you continue. Submit stays disabled until either a unit is filled in or the no-unit option is chosen, so packages don’t ship without the floor/apartment they need.
Where to find it: The customer shipping form (opened from the secure link a Nimbio agent sent you) > Shipping address field. The unit prompt only appears when the address is recognized as multi-unit.
What you’ll see: A “Needs unit #” chip on the address field, plus a small panel below it with the unit input and an “I don’t have a unit” link. As soon as you start typing in the unit box, an outlined Verify button appears next to it so you can tap to submit on mobile without having to tap outside the field. Once a unit is entered, the address validates again and the panel goes away.
What you need to do: Type your apartment, suite, or unit number into the prompt and either tap Verify, tab/blur, or press Enter. If the building is single-unit despite Google’s guess, tap “I don’t have a unit” to dismiss.
Who this affects: Customers receiving hardware shipments
Clearer “What’s Missing” on the Customer Shipping Form
What changed: The customer shipping form now makes it obvious what still needs to be filled in before Submit will work. Instead of a washed-out grey Submit button leaving customers guessing, the form shows a live checklist of what’s missing — name, email, shipping address, unit number, or any address messages that need a look — and required fields highlight in red the moment you leave them blank.
Where to find it: The customer shipping form (opened from the secure link a Nimbio agent sent you).
What you’ll see: A small “Before you can submit:” panel sits just above the Submit button whenever the form isn’t ready. It lists each remaining item in plain language (“Enter your full name”, “Confirm your shipping address”, “Add your apartment / suite / unit number”, etc.) and updates in real time as you fill things in. Full name and Email also show a “Required” hint in red once you’ve tapped into and out of them while still empty. The Submit button itself now stays in the brand color at reduced opacity while waiting — clearly not active, but no longer the dim grey-on-grey that read as “broken.”
What you need to do: No action needed — just fill the form. If something’s still missing, the checklist tells you exactly what to enter next.
Who this affects: Customers receiving hardware shipments