Refund and Returns Policy
Last Updated: October 19, 2026
Returns
You may return your Nimbio hardware within 30 days of delivery for a refund. Subscription fees are non-refundable. Both new (unopened) and slightly used items are accepted.
- Return window: 30 days from the date of delivery
- Accepted condition: new or slightly used
- Return method: by mail
- Return shipping cost: free
To start a return, contact Nimbio support with your order number. We will email you a prepaid return shipping label.
Shipping
Orders are shipped within the United States.
- Handling time: 1–2 business days before your order ships
- Carrier transit time: 3–5 business days once shipped
- Shipping cost: free
Questions
For any question about an order, a return, or shipping, contact Nimbio support.
Nimbio Labs, Inc., 7582 Las Vegas Blvd S #117, Las Vegas, NV 89123