Help Center › Installation Guide
Nimbio Installation Guide for Gate Technicians
Download printable field reference (PDF) ↓
For a fast and successful installation, please complete the following before you begin:
Connect the Wires
Find your specific gate operator in our Wiring Guides knowledge base to see the correct diagram. If you can’t find your model, call our support team for live assistance.
Note: if you need wires, we recommend 24 gauge silicone wire.
Configure Phone Settings
The Nimbio Installer App requires two settings to be enabled on your phone:
Open the Nimbio app and tap the “Install” tab to begin. The app will guide you through the following setup stages.
1. Select Device & Activate SIM
From the list of nearby devices, tap the one you are installing (it will have the strongest signal). Then, tap the “Activate” button. Tap the “Continue” button to proceed.
2. Enter Community Details
Tap “New Community.” Enter the Community Name and the Gate Owner’s contact information (name, phone, email). The Gate Owner is the primary contact for the job. If the hardware device you’re currently installing is an additional access point on a Nimbio property, select an existing community name from “Recent Communities”.
⚠ CRITICAL: The Gate Owner’s phone number and email must be correct. Nimbio cannot activate the service without accurate information. Please double-check it.
3. Set Locations & Names
The app will ask you to set three items:
4. Set Timezone & Program
Confirm the device’s timezone is correct. Finally, review your entries and tap “Program Device.” A “Success” message will confirm the configuration is saved.
Test the Device
A Nimbio support team member will call you within a few minutes to test the gate’s operation. Please wait for this call before closing up the panel.
Mount the Enclosure
After a successful test, securely fasten the lid on the Nimbio enclosure. Mount the box inside the gate operator housing, ensuring the antennas are pointing straight up for the best signal.
What Happens Next?
Your on-site work is complete! Our team will contact the Gate Owner using the information you provided to finalize their account and activate the service.
Need Help?
If you run into any issues, tap the “Request Call” button in the app. We’ll get your device info and call you back quickly.
Optional: Adjust Relay On Time
To change how long the gate stays open, go to Box Settings > Relay On Time in the app and select the desired duration: 0.5s, 1.0s, 2.0s, 3.0s (default), 4.0s, 6.0s, 8.0s, or 10s.