Knowledge Base › Getting Started

How do I navigate the Nimbio app?

A quick tour of the app’s main screens — where your keys live, how to check your entry history, and how to find your profile.

For: Residents Category: Getting Started

“Navigating Through The App – Basics” — a full walkthrough of keys, history, sharing, and profile navigation.

The three tabs every resident sees

Every resident account has exactly three bottom tabs in the app.

Keys

Your home screen. Every key you hold — for every property — lives here, and this is where you open a gate or door.

History

A log of your gate and door activity.

Sharing

Where you share a digital key with someone else, and manage the keys you’ve already shared.

Where’s my profile?

Profile isn’t a bottom tab. Tap the avatar/person icon in the header at the top of the screen to reach your profile and account settings.

Privileged accounts see two more tabs

Install

Visible to installers and distributors — used to activate and configure a device on site.

Admin

Visible to community managers — the entry point for property-wide settings like Hold Opens and Members.

Frequently asked questions

Is the Nimbio app free for residents? +

Yes. The Nimbio app is completely free for residents to download from the Apple App Store and Google Play. Residents pay nothing — the property’s subscription covers all access.

Can I open my gate from Apple CarPlay or Android Auto? +

Yes. Nimbio integrates natively with both Apple CarPlay and Android Auto. Your gate appears on the car’s dashboard screen — one tap and the gate opens before you even reach it, no phone handling required.

Does the app work if I’m not on the property? +

Yes. Because Nimbio runs on cellular, you can open your gate, check gate status, send keys, and manage access from anywhere in the world — across town, at the office, on vacation. All you need is a data or Wi-Fi connection on your phone.

What phones are supported? +

Nimbio supports iOS (iPhone) and Android smartphones. The app is available on the Apple App Store and Google Play. Apple CarPlay is available on supported iPhone models; Android Auto is available on supported Android devices.

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Still stuck?

Our support team can walk you through the app over the phone.

Call 800‑353‑3422 Send a message →
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