Knowledge Base › GuestView Setup

How do I set up a Scan-to-Enter QR sign for GuestView?

A Short Code turns into a printable “Scan to Enter” QR sign for your gate — visitors scan it with their phone’s camera to reach the GuestView directory. No NFC hardware involved.

For: Administrators Category: GuestView & Delivery

Short Codes vs. NFC tags

A Short Code is a printable QR sign a visitor scans with their phone’s camera — no app, no tap, no special hardware. It’s a completely separate feature from an NFC tap-to-enter tag, which uses a physical chip mounted at the gate. Both lead to the same place: your community’s GuestView directory.

Creating a Short Code

From the Community Manager portal, before printing a sign for the gate.

1

Open the GuestView page

Community Manager › [Your Community] › GuestView › Short Codes.

2

Add a new Short Code

Select the gate this sign will serve. The code itself is generated by the system — there’s no field to type a custom code.

3

Print the QR sign

Your new Short Code appears in the list with a printable “Scan to Enter” QR sign. Print it and post it at the gate or callbox.

GuestView must be enabled first. If it isn’t already, go to Community Manager › [Your Community] › Members and turn on “Allow directory viewing.”

What a visitor sees

Scanning the QR sign with a phone camera opens the community’s GuestView directory in a browser — no app or login required to browse it. From there, a visitor can look up a resident or home and place a call to be let in, the same directory experience as any other GuestView entry point.

Frequently asked questions

Can I choose my own Short Code text? +

No — the code is generated automatically when you create it. There’s no option to type a custom code for a Short Code sign.

Is this the same as an NFC tag? +

No. A Short Code is a printed QR sign scanned with a phone’s camera. An NFC tag is separate hardware a visitor taps their phone against. They’re two different ways to reach the same GuestView directory.

The QR sign says “Directory not available” +

GuestView is toggled off for the community, or the Short Code was deleted or reassigned. Check Community Manager › [Community] › Members, and the Short Codes list.

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Still stuck?

Our support team can walk you through setting up a Scan-to-Enter sign.

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