Knowledge Base › GuestView Setup

How do I set up NFC tap-to-enter for GuestView?

A Nimbio NFC tag mounted at your gate lets visitors tap their phone to reach the GuestView directory. Tags are professionally programmed and installed — there’s no DIY setup step.

For: Administrators Category: GuestView & Delivery

Before you begin

  • Nimbio controller installed, powered on, showing a solid LED
  • GuestView enabled for your community — Community Manager › [Your Community] › Members › “Allow directory viewing”
  • A Nimbio NFC tag for the gate — request one through your installer or Nimbio support if you don’t have one yet

How an NFC tag gets set up

There’s no DIY programming step — Nimbio’s NFC tags use a crypto-authenticated chip (NTAG 424 DNA) that’s professionally programmed before it reaches your gate.

1

Request a tag

Contact your installer or Nimbio support to get an NFC tag programmed for your gate.

2

Your installer mounts it

The tag is placed on a flat, visible surface at phone height at the entry point — usually on or near a callbox. Bare metal blocks the NFC signal, so a metal panel needs plastic housing or an anti-metal spacer.

What happens when someone taps the tag

Unlock your phone and hold it against the tag for 1–2 seconds. If you’re signed in and hold a key to that gate, it opens automatically. Otherwise, you’ll see a prompt to sign in and open it yourself, or view the community directory to reach a resident instead.

Troubleshooting

My phone doesn’t react to the tap +

Check that the screen is unlocked and NFC is enabled (iOS: Settings › General › NFC; Android: Settings › Connected Devices › NFC). Reposition the phone — antenna location varies by model — and check for bare metal nearby, which can block the signal.

It says “Directory not available” +

GuestView is toggled off for the community. Check Community Manager › [Community] › Members › “Allow directory viewing.”

The directory shows no residents +

Residents must opt in from the Nimbio app (GuestView › “Show in directory” ON). An admin can also force-show a resident from Community Manager › Members › [Member] › “Hidden from Directory” › OFF.

Can I get or program my own NFC tag? +

Not yet — NFC tags are professionally programmed by Nimbio and installed by your installer. Contact support if a gate on your property doesn’t have one yet.

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Still stuck?

Our support team can walk you through NFC setup over the phone.

Call 800‑353‑3422 Send a message →
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