Knowledge Base › GuestView Setup
How do I set up NFC tap-to-enter for GuestView?
A Nimbio NFC tag mounted at your gate lets visitors tap their phone to reach the GuestView directory. Tags arrive programmed, and your installer or community manager links the tag to your gate on the first tap.
Before you begin
- Nimbio controller installed, powered on, showing a solid LED
- GuestView turned on for your community. Nimbio turns on the GuestView visitor directory for your community. To turn it on, contact Nimbio support.
- A Nimbio NFC tag for the gate — request one through your installer or Nimbio support if you don’t have one yet
How an NFC tag gets set up
Nimbio’s NFC tags use a crypto-authenticated chip (NTAG 424 DNA) that is programmed before the tag ships. The tag is linked to your gate on the first tap.
Request a tag
Contact your installer or Nimbio support to get a Nimbio NFC tag. It arrives programmed and ready, and not yet linked to a gate.
Your installer mounts it
The tag is placed on a flat, visible surface at phone height at the entry point — usually on or near a callbox. Bare metal blocks the NFC signal, so a metal panel needs plastic housing or an anti-metal spacer.
Link the tag to your gate
Tap the tag with a phone. Until the tag is linked, the tap opens a web page that says “This tag isn’t set up yet” with an Assign this tag button. The button opens the Nimbio web portal: sign in, pick the community, pick the gate, and confirm. Then tap the tag again. A community manager can do this, and so can the installer who set up the gate.
What happens when someone taps the tag
Unlock your phone and hold it against the tag for 1–2 seconds. If you’re signed in and hold a key to that gate, it opens automatically. Otherwise, you’ll see a prompt to sign in and open it yourself, or view the community directory to reach a resident instead.
Troubleshooting
Still stuck?
Our support team can walk you through NFC setup over the phone.
Call 800‑353‑3422 Send a message →