Knowledge Base › Pricing & Billing
How do I update my payment method or view billing history?
Your Nimbio subscription is billed to the property’s account on file — here’s what to know about managing it.
Managing your billing
Nimbio uses Stripe, a secure third-party payment processor, to handle billing. You can update your payment method and view your full payment history yourself, any time, through the Nimbio payments portal — no need to call in for routine changes.
Log in with the email on your Nimbio invoice
The portal is linked to the email address associated with your Nimbio invoice — log in with that same email to view or update your information.
Open the Nimbio payments portal →Can’t find the email on file, or need help with something the portal doesn’t cover? Our support team can help directly.
Still stuck?
If you can’t access the payments portal or have a billing question it doesn’t answer, our support team can help directly.
Call 800‑353‑3422 Send a message →