Knowledge Base › Troubleshooting
How do I power cycle or restart my Nimbio device?
A simple restart resolves most connectivity hiccups. There are several ways to do it depending on how your gate is set up.
Four ways to power cycle, depending on your setup
Use whichever matches how your gate operator is powered. Each has a matching walkthrough video in the Video Library’s Troubleshooting section.
If your gate has battery backup and/or is a solar operator
Cutting AC power alone won’t restart the controller while a battery is holding it up. Disconnect the battery lead to cut power to the controller, wait a few seconds, then reconnect it.
Watch the walkthrough: Power Cycle — Battery / Solar Operators →Flip the circuit breaker
If the operator is on its own breaker, switch it off, wait a few seconds, then switch it back on.
Watch the walkthrough: Power Cycle — Circuit Breaker →Gate operator base switch
Many operators have a physical on/off switch at their base — use it to cut and restore power to the whole unit.
Watch the walkthrough: Power Cycle — Gate Operator Base Switch →Disconnect the power connector
Unplug the controller’s power connector, wait a few seconds, then reconnect it.
Watch the walkthrough: Power Cycle — Disconnect Power Connector →Frequently asked questions
Still stuck?
Our support team can talk you through a restart over the phone, live.
Call 800‑353‑3422 Send a message →