GuestView / Guests
Visiting a Nimbio Community? Here’s How to Get In
GuestView is the page you use to open the gate or reach the person you’re visiting. You don’t need a Nimbio account or app.
No app or account needed
Getting to the directory
At the gate, look for a QR code or an NFC sticker — most gates have one or the other, not both:
- ✓See a QR code? Point your phone’s camera at it to open the directory
- ✓See an NFC sticker? Hold your phone near it and the directory opens automatically
Already have a link? If a resident texted or emailed you a short link (like nimbio.io/n/MAPLE), just tap it — no need to find anything at the gate.
Using an access code
If the resident already gave you a code, you don’t need to call anyone:
- Tap the access code field next to the resident’s name
- Type the code — it’s not case-sensitive and spaces are fine
- Tap Submit — the gate opens immediately
If the code doesn’t work
| Message | What it means |
|---|---|
| Disabled | Code was turned off — call the resident instead |
| Expired / Not yet active | Outside the code’s valid time window |
| Invalid | Typo, or the code doesn’t match any active code |
| Too many attempts | Several wrong tries trigger a short lockout — wait and try again, or call instead |
Disabled
Code was turned off — call the resident instead
Expired / Not yet active
Outside the code’s valid time window
Invalid
Typo, or the code doesn’t match any active code
Too many attempts
Several wrong tries trigger a short lockout — wait and try again, or call instead
Finding and calling the person you’re visiting
No code? Use the search bar to find them by name or unit number, then send a call request to an individual or the whole home — any resident there gets a text, and whoever taps it answers on video and can open the gate for you.
The resident gets a text message with a link to answer, from anywhere in the world — they don’t have to be home. When they tap it, they’ll see your live video to confirm who you are, then open the gate remotely. It’s one-way video by default — they see you, you don’t see them — though they can turn on their own camera for two-way video.
No code and no answer? Try Number-Verified Access
On gates where the community has turned on Number-Verified Access, you’ll see a button labeled “Get me in” above the resident list. It lets you open the gate yourself by verifying your phone number — no resident, key, or code needed.
- Tap “Get me in”
- Enter your phone number
- Enter the code texted to you (it auto-fills on many phones)
- The gate opens — on scan-only gates, tap your phone at the gate’s NFC tag too
Your first entry doesn’t need a name on file; later visits will ask for one. If you don’t see this option, Number-Verified Access hasn’t been enabled for this gate — use the video call or an access code instead.
A couple of other situations
- ✓No code and no answer? Try the video call again, or wait for the resident to sign you in themselves.
- ✓Delivering a package? If you have a Nimbio shipping link from the resident, follow the instructions in that link instead of the general directory flow.
For a fuller walkthrough of the guest directory, see the GuestView for Guests article in our Knowledge Base.
Are you a community manager or installer?
Learn how to configure GuestView for your property.