How do I request access to my property in the Nimbio app?

Once your account exists, request access to your specific property so you can start opening the gate.

For: Residents Category: Getting Started

Requesting access to your community or building

Having a Nimbio account doesn’t automatically give you gate access — you still need to request access to your specific property. The steps depend on whether this is your very first sign-in.

First time signing in

When you sign in for the first time, type in the exact name of the community or building provided by your property manager.

Already have an account

Tap the profile/login button, tap Add Community, search for the community by name, and request access.

After you request access, your property manager or admin reviews and approves the request before your key becomes active.

Frequently asked questions

What if I don’t know the exact community name? +

Check with your property manager or admin — they provide the exact name to type in when you search or sign in.

Do I need to talk to Nimbio support to become a resident? +

No — residents request access directly in the app (first-time sign-in, or profile › Add Community). If you’re a technician or a property manager instead, see the installer and community manager guides linked below.